| Linda
Hamburger is no wallflower, and she was
working at a Florida utility company when
the "F" bomb escaped her
mouth in a moment of frustration.
It would not have been a big deal if it had come from a man, but Hamburger
says it got her fired for insubordination.
It may be unfair and a double standard, but
high-ranking women say careers can be damaged
by saying "the hell with it," or
other words that seem tame coming from men.
Women near the top say that their advice
is to ignore off-color language from male
executives and reserve indignation for when
it counts: salary and promotion disparities.
Women especially need to watch phrases with
a sexual undercurrent, says executive coach
Debra Benton and author of Executive
Charisma and How
to Think Like a CEO.
The examples are endless and seem cliché or
innocuous when spoken by men: put the project
to bed, screwed up, stay abreast, blown away,
scare the pants off, lie down and take it,
ballsy, kiss up, chewed my
ass out, worked my butt off, get it off my
chest.
Benton says she has done extensive interviews with almost 100 male CEOs
over five years. She asks them what are the intangible things holding
qualified women back. Many say the women make the mistake of trying
to fit in with a male vocabulary. But when coming from a woman, certain
words steer male minds away from the message and give them something
to chortle about among themselves. It has the same effect as if a woman
wore a low-cut dress to a meeting, Benton says.
Sandra Shoemaker, Lockheed Martin Aeronautics'
vice president of program management, says
when women use phrases such as "stay abreast of
things," she can tell from the change
in the facial expressions and body language
that men have lost their train of thought.
Does it do any good to get upset? No, Shoemaker says. Doing so might
make the men learn to mask their reactions in the future, but the reaction
will not be changed, only hidden.
Benton and Shoemaker say many women are naive,
especially young women. They take offense
at the double standard, Benton says. But
those who
don't speak like men and keep their language
toned down "notice
an elevation of attention to what they say," Benton
says.
"Young women have been pretty much in an equal setting in school,"
Shoemaker says. "They haven't stopped
to think when they enter the business world
that not everyone grew up in the same culture.
You
have to sit down with them and talk about
it.
"The point is, it doesn't matter if it's fair
or not. You can control yourself a lot better than
you can control others."
"I totally agree," says Dianne Durkin, president of management
consulting firm Loyalty Factor. "Men
in the business world still want women to
be prim and proper."
Durkin recalled one technology company where
two equally qualified women were up for a
promotion. The one who was passed over would
say "Oh,
damn" and was otherwise rougher around
the edges.
Lisa Kazor, CEO of financial management company
Savantage Solutions, says boorish language
would be taken as "strange" coming from
men or women at her company. "It's a tone set by leadership," she
says.
But at some companies, male executives seem
to go out of their way to test women by using
words like "cocky" to see how they will
react, Benton says. Her advice: "Be
unfazed. Water off a duck's back. Neither
smile nor act offended."
Don't respond in kind. "When they realize they are not shocking
you, they'll have more respect," Benton
says.
"I have never felt favorably received when I talked like a guy
to make a point," says Nancy Wilhelms, president of WestGroup Marketing
Communications. "I'm no prude, and I'm
not saying I haven't done it, but it was
never needed. Afterward, I felt really stupid."
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