Persistence and Drive Override Skill

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The truth is that persistence and drive override skill. When people say "no," it's a "no" for now. It doesn't mean you can't or shouldn't come back with a new approach. One CEO told me, "I always give 'no' as the first answer, and only if they don't give up but have the confidence to persist and come back at me will I believe their conviction." Bei...
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Four Steps to Manage Conflict in the Workplace

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Solve More Problems Sooner and Better Than Other People Do  You are in your job for one reason: to solve problems, which often means people problems. Business life is made of problems—and thank goodness for that! Interpersonal workplace conflicts truly are opportunities. They're the vehicles for learning, growing, and proving yourself on the j...
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